its own service system so pre-sales
ease after use, Del has been working hard to improve its own service system so pre-sales, sales and after-sales service in Trinity, all-round customer service. Let the service in the institutionalization, regularization, concrete basis of the continuous personalized,
is Del's service standards. Dell headquarters has a mature service system. After the floor is sold out, it begins to set up the customer file, let the customer fill in the return visit, record the customer's opinion in detail, and analyze the archive.
If you receive a customer complaint, then the complaint will be immediately set up a special project to report immediately organized and coordinated processing, when the successful solution to the customer's problem, it will be edited into a report of work,